TherapyAppointment is proud to announce integrated teletherapy using Zoom!

We are the only mental health practice management system to use the industry leader in stable, full featured, HIPAA-compliant telehealth: Zoom for Healthcare



Please review the step-by-step guide below to get started with Teletherapy/Telehealth 

Using Teletherapy Already? Find Resources Here!


Step 1

Logged in as a Practice Owner or Manager, turn on the Teletherapy under the "Roles" section of "My Profile" for any provider in your practice.


Step 2

When scheduling a client appointment, select “Telehealth Session.” (You can select this at a later time if this wasn't anticipated, e.g. a snow day that precludes travel.)


Step 3

15 minutes before the appointment time, both therapist and client will be prompted to launch the teletherapy session from their respective Dashboards.

< Therapist view


Client view in Patient Portal >

Zoom Meeting

Step 4

Begin the telehealth session. If you've never used Zoom before, you'll be asked to download the Zoom software. This is mandatory for you, and optional for your client. Downloading the software enables additional features, like screen sharing to review "homework."


It is likely that either the therapist or the client will connect first. The first person to join the session will enter a "waiting room" and see one of these screens:

        Therapist view of "waiting room" >

< Client view of  "waiting room"
End Zoom-1

Step 5

At the end of the session, click the red "End" button and choose the "End Meeting for All" option.

Therapists from any state can provide Telehealth to Florida clients

Florida permits licensed therapists from other states to conduct sessions across state lines for clients who reside in Florida. You must complete an application to use this privilege. For more information, visit this website: